Your privacy is of crucial importance to us. We understand that your trust in us is our priority and this is why this privacy statement applies to our website (hereinafter the “Site”) and to all relationships or not existing between WINE AND KITE and its customers as well as its partners. We take the protection and respect of the privacy of the users of our website seriously and take the necessary measures to guarantee this. WINE AND KITE ensures the protection of users’ personal data in accordance with the provisions of the “Informatique et Libertés” law of January 6, 1978 as amended and the General Data Protection Regulation (GDPR: n° 2016-679) .

What is a privacy policy? This is a written document that explains to you, as a user of our website, the personal information that we collect about you when you browse our Site. We therefore undertake to respect the confidentiality of the personal information that we collect in the manner described below. Our users will find in this “Confidentiality Policy” the personal information that we collect about them, for what purposes this information is used, the means of collecting it, the means that users have to oppose the collection as well as the security measures taken to protect their personal information. “Personal information” or “personal data” means any information allowing a user to be identified, such as: surnames, first names, postal and electronic addresses, telephone numbers, an IP address, a computer connection identifier, etc.

Through the Site, WINE AND KITE may collect the personal data of any person sending a question to WINE AND KITE via the “Prices and reservations” section of the Site. The collection and processing of personal data transmitted by the user to WINE AND KITE are subject to the provisions of the “Informatique et Libertés” law of January 6, 1978 as amended and the General Data Protection Regulation (GDPR: n° 2016- 679) .

Please read this “Privacy Policy” in combination with the “Cookies Policy” of WINE AND KITE.


1 – Collection of personal data

WINE AND KITE may collect and process personal data, see below, when you fill out a contact form, or otherwise, on our site .

  • Name
  • First name
  • Address
  • email address
  • Landline/mobile phone number
  • Information about your use of the Site such as IP address, browser type, your software, your hardware, your geographic location data and the web page you were visiting when you received access to the website .

In addition, WINE AND KITE automatically collects anonymous information regarding your use of our Site and its services. Thus, WINE AND KITE, for example, will automatically record which parts of the website you visit, which internet browser you use, which website you were visiting when you received access to the website, as well as your IP address. We cannot identify you based on this data, but it allows WINE AND KITE to establish statistics regarding the use of the website by the audience as well as to send more targeted communication. The personal information that we collect is collected through the collection methods described below, in section “2 – Methods of collecting personal data”.


2 – Methods of collecting personal data

Your personal data is collected through the following methods:

  • A collaboration with WINE AND KITE
  • Visit the website
  • Creating a customer account
  • The contact form(s)
  • A quote request
  • Your use of WINE AND KITE services
  • Verifying your identity
  • Subscription to communications and the newsletter (via the Site)
  • Correspondence exchanged with and emanating from WINE AND KITE
  • Exchange of business cards
  • Reception and exchanges with establishment staff
  • The opinion poll
  • Cookies (for more information: “Cookies Policy” )

The personal data collected by WINE AND KITE are therefore expressly and voluntarily provided by you.


3 – Use of personal data may process all or part of the data collected for :

  • Allow navigation on the Site, management and traceability of services ordered by the user.
  • Optimize the user experience, quality, management, navigation and content of the WINE AND KITE website.
  • The creation of a customer account and confirmation of this creation.
  • Customer/prospect relationship monitoring on reservations.
  • The supply of goods and services from WINE AND KITE.
  • Improve customer service and your support needs.
  • Contact: contact you by e-mail and/or telephone.
  • To conduct satisfaction surveys, studies, and optional surveys on the Site.
  • Sending targeted marketing campaigns and advertisements from WINE AND KITE, updates and promotional offers based on your communication preferences and consent.
  • Provide personalized advertising content.
  • Sending quotes, receipts and invoices.
  • Collect statistical elements.
  • Preparing an offer.
  • The execution of a contract concluded with WINE AND KITE.
  • To prevent and combat computer fraud (spamming, hacking, etc.).

4 – Confidentiality of personal data

WINE AND KITE is the sole owner of the information collected on the Site. Your personal data will not be sold, exchanged, transferred, or given to third parties for any reason, without your consent, other than as necessary to respond to a request and/or transaction in the framework of customer relationship management, the provision of WINE AND KITE services and their optimization.


5 – Responsible for collecting personal data

For Personal Data collected as part of the creation of the User’s personal account and their navigation on the Site, the person responsible for processing personal data is: Grégory BAQUE.

As responsible for processing the data it collects, undertakes to respect the framework of the legal provisions in force. It is in particular its responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of compliant processing. to reality.

Each time the Site processes personal data, WINE AND KITE takes all reasonable measures to ensure the accuracy and relevance of the personal data with regard to the purposes for which the Site processes them.


6 – Disclosure of personal data to third parties is prohibited from processing, hosting or transferring the information collected on its customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing them beforehand the customer. However, the Site remains free to choose its technical and commercial subcontractors on the condition that it presents sufficient guarantees with regard to the requirements of the General Data Protection Regulations (RGPD: n° 2016-679) .

The Site does not sell your personal data which is therefore only used out of necessity or for statistical and analysis purposes. We will not sell, trade or transfer your personally identifiable information to third parties. If it is necessary for WINE AND KITE to disclose your personal data to third parties, the third party concerned will be required to use your personal data in accordance with the provisions of this “Privacy Policy”. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when the law requires us to do so.

Notwithstanding the above, it is however possible that WINE AND KITE discloses your personal data:

  • To the competent authorities when WINE AND KITE is required to do so by law or in the context of legal proceedings or future legal proceedings and to guarantee and defend our rights.
  • When WINE AND KITE or substantially all of its assets are taken over by a third party, in which case your personal data, which WINE AND KITE has collected, will be one of the transferred assets.

The Site undertakes to take all necessary precautions to preserve the security of the information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the customer’s information is brought to the attention of , the latter must inform the customer as soon as possible and communicate corrective measures. taken. Furthermore, the Site does not collect any “sensitive data”.

The User’s personal data may be processed by subsidiaries of the Site and subcontractors (service providers), exclusively in order to achieve the purposes of this “Confidentiality Policy” such as, a service provider in charge of or reservation and payment systems for the management and validation of your request.

In all other cases, WINE AND KITE will refrain from selling, renting or transmitting your personal data to third parties, except when it has obtained your authorization in this regard and has concluded with the third party concerned a data processing contract. data, which contains the necessary guarantees in terms of confidentiality and compliance of your personal data with the protection of your private and professional life. If you do not want your personal data to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in section “8 – Rights relating to the protection of your private life”.


7 – Storage of personal data

Except when a longer retention period is required or justified by law or by compliance with another legal obligation such as 10 years for accounting documents, WINE AND KITE will retain your personal data for a period of 24 months from of the last contact with WINE AND KITE for a prospect and for a period of 24 months for WINE AND KITE customers in order to achieve and fulfill the objectives as described in the declaration of the “Confidentiality Policy”, under point “3 – Use of personal data”.


8 – Rights relating to the protection of your private life

In accordance with the provisions of the amended “Informatique et Libertés” law of January 6, 1978 and the General Data Protection Regulations (RGPD: n° 2016-679) , users of the Site may exercise their rights relating to the protection of privacy, as set out below:

  • Right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right to block or delete personal User data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited.
  • Right to withdraw consent at any time (article 13-2c GDPR).
  • Right to limit the processing of User data (article 18 GDPR).
  • Right to object to the processing of User data (article 21 GDPR).
  • Right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR).
  • Right to define the fate of User data after their death and to choose to whom will have to communicate (or not) its data to a third party that it will have previously designated.

As soon as the Site becomes aware of the death of a User and in the absence of instructions from them, WINE AND KITE undertakes to destroy their data, unless their conservation proves necessary for evidentiary purposes or to respond to a request. legal obligation.

If you wish to be able to exercise these rights on the Site, you can send us a notice informing us of the right(s) you wish to enforce in the use of your personal data. You can exercise these rights free of charge by contacting WINE AND KITE, 34 quai Saint Antoine 69002 LYON – France, or by email ), specifying in the subject of the e-mail or letter “Rights relating to the protection of your private life.

In this case, the User must indicate the personal data that he would like to correct, update or delete, by identifying himself precisely with a copy of a document. identity (identity card or passport). Requests for deletion of personal data will be subject to the obligations imposed on WINE AND KITE by law, in particular with regard to the conservation or archiving of documents.

In addition, you can always update, modify and/or verify, through your account, your personal data that you had to communicate when creating your customer account. If you no longer wish to receive newsletters, notices about our services or advertisements, you can unsubscribe at any time by clicking on the “unsubscribe” button, as provided at the bottom of any email from WINE AND KITE.


9 – Protection of personal data

WINE AND KITE undertakes to take reasonable, physical, technological and organizational precautionary measures to prevent unauthorized access to your personal data, as well as the loss, misuse or modification of your personal data. . We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information.

No matter how hard you try, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot therefore guarantee absolute security.

If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations .

No personal information of the user of the Site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.


10 – Update of the “Confidentiality Policy” declaration

WINE AND KITE is authorized to update this “Privacy Policy” statement by installing a new version on the website . It is particularly advisable to regularly consult the website and the relevant page on which the “Confidentiality Policy” is reproduced, to ensure that you are aware of the new terms.


11 – Hyperlinks to other websites

The Site may contain hypertext links which lead to other websites. Under no circumstances can WINE AND KITE be held responsible for the “Confidentiality Policy” or practices relating to the private life of any third party.


12 – Consent

By using our website , you are obliged to accept this “Privacy Policy” as well as the “General Conditions of Use” through the check boxes present during the collects information in order to benefit from the services of WINE AND KITE.


13 – Complaints

When you have complaints about the way WINE AND KITE collects, uses and/or processes your personal data, you can contact us, in the first instance, so that we can resolve the complaint(s). If this is not sufficient, Users of the Site may file a complaint with the supervisory authorities and in particular with the Commission Nationale de l’Informatique et des Libertés (CNIL) by following the following link: https: //www.cnil .fr/fr/complaints


14 – Contact WINE AND KITE

If you have any questions about the “Privacy Policy” or the way WINE AND KITE collects, uses or processes your personal data, please contact us by e-mail at